Shipping and Payment

We deliver reliably across the country and abroad. Choose the carrier and payment method that suits you — the exact shipping cost and any free shipping will be shown in your cart based on the contents and destination of your order.

Shipping

GLS

Parcel delivered right into your hands by GLS. We notify you of delivery in advance.

Geis Parcel

Parcel delivered right into your hands by Geis.

Zásilkovna

Pick up at thousands of collection points across the country.

In-person pickup — Prague-Barrandov

Pickup point at Machatého 689/3, 152 00 Prague 5. We prepare the goods after arranging by phone and hold them for 5 business days.

Delivery by email

Gift vouchers are delivered instantly straight to your email inbox.

The selection of carriers varies by destination country — you will always see the specific options and shipping cost in your cart before completing your order. Orders above the set threshold ship free; we show how much is left to reach it right in your cart.

Delivery time

In-stock goods are usually dispatched within 1–2 business days. If an item were not available within 5 business days, we will contact you and offer a delivery date or a comparable alternative.

Payment

Card online

Pay immediately by card through the GoPay payment gateway.

Apple Pay and Google Pay

Fast one-touch payment right in your cart.

Instant online transfer

Payment credited within minutes, we process your order right away.

Bank transfer

In advance to account 2300835615/2010; from abroad via the IBAN stated in the payment request.

Cash on delivery

Pay the carrier when you receive the shipment.

Cash or card at the store

For in-person pickup at the Prague-Barrandov pickup point.

The specific available payment methods may vary depending on the chosen carrier and destination country — we will offer them to you in your cart.

Receipt and claims

Please check the shipment upon receipt. If you find any damage, draw up a report with the carrier and contact us as soon as possible so we can resolve everything quickly.

Returns, claims, service or sharpening should always be sent to: MIANMAR s.r.o., Machatého 689/3, 152 00 Prague 5 – Barrandov.